I recently performed this procedure successfully with very little effort, but it seems that this is difficult for some people to accomplish so I am posting it here with the hope that it will assist someone experiencing difficulty unlocking an AT&T phone.

  1. Obtain the IMEI Number from the phone
    1. Usually inside the battery compartment under the battery
    2. Alternate method is the go to the dialer on the phone and enter *#06# and it will disply the number on the screen
  2. Call +1 (800) 331-0500
  3. Ask the AT&T Representative to provide the unlock code for the phone

The phone must not be obligated to any current or expired contract for AT&T to provide the Unlock Code.

Besure to keep the unlock code for possible future use.